Corona Virus – Information in English
Rules in Erlangen
Wearing a mask has been made compulsory on these heavily frequented streets and squares: Bahnhofplatz, Nürnberger and Hauptstraße as well as Calvin and Richard-Wagner-Straße, Güterhallenstraße between Güterbahnhof- and Nürnberger Straße, Untere Karlstraße, Beşiktaş -Platz, Bohlen-, Huguenot- and Markt- / Schloßplatz.
City Administration: Possible Public Business
The General Citizen Services and Elections Department in the Erlangen Town Hall can be visited without an appointment. Specifically, the registration, passport and ID, vehicle registration and driving license offices are open to the public as follows (Monday, Tuesday, Thursday 8:00 to 18:00 ; Wednesday and Friday 8:00 to 12:00). Important: please report to the Town Hall reception area to collect your ID card and passport! Due to the safety measures in place, access can only be granted to a certain number of visitors at a time. Citizens are therefore still asked to only visit the Citizen Services Department in urgent cases. Without bringing all of the required documentation along, requests cannot usually be processed. Which documents are required in each case is listed on the Internet at www.erlangen.de/buergeramt. Citizens are asked to come alone if possible.
In addition to the counter areas on the ground floor of the Town Hall, the public areas on the upper floors are available by appointment. Corresponding hygiene concepts have been developed. However, if possible, concerns will continue to be processed primarily via telephone or e-mail. Appointments are only available after prior telephone or electronic registration at the respective office.
When entering administrative buildings, mouth and nose coverings must be worn.
Access to the Town Hall is only possible via the main entrance situated on (Rathausplatz). Leaving the Town hall is only possible via the back exit onto (Schuhstraße / Kurt-Eisner-Platz).
Information on the number of cases in Erlangen is available on the homepage of the State Health Office - Staatliches Gesundheitsamt responsible for the city of Erlangen in the district office in Erlangen Höchstadt.
Joint test center of the City of Erlangen and the District Erlangen-Höchstadt
The Corona Test Center of the City of Erlangen and the District of Erlangen-Höchstadt is located on Parkplatzstraße on the large car park opposite the parking garage. Opening times are Monday through Friday from 8:00 to 16:30. Appointments can be made on the free hotline: 0800 - 1440000. The hotline is open Monday to Saturday from 8:00 am to 18:00.
Stages of the test: registration: comparison of data, signing of the data protection declaration, delivery of QR code
The swab: swab the mouth, throat and nasal with the help of a sterile cotton swab.
After the test, adhere to the guidelines until you receive your results. For example, those returning from travel must remain in quarantine.
Getting the result: scan the QR code in an app with a smartphone within the next 48-72 hours. If the test result is "positive", you will also contact the health department.
If you are already showing symptoms of a respiratory infection, you must contact your general practitioner for a test and not come to the test center.
If you cannot keep your appointment, please call the free hotline on 0800 - 1440 000 to cancel. It operates from Monday to Saturday from 8:00 to 18:00.
Bus travel and Bathing
When using the bus or train, wearing mouth-nose protection is obligatory. The obligation to wear a face covering also applies at bus stops and on platforms. Tickets can be bought from the driver. Nevertheless, the municipal utilities ask you to continue to use the other available purchase, advice and information options offered including: the Customer Office in Goethestrasse, sales outlets and at the ticket machines. In addition, when paying in cash on the bus, the exact change where possible should be given.
The City Bus Customer Office situated on Goethestrasse 21a, is open to address any questions and concerns Monday to Friday from 9:00 to 18:00. The team can also be reached during this time on 09131 823-4470 or by email to email@example.com.
Swimming pools are now closed. Detailed information is available on the Erlanger Stadtwerke website.
Vaccination Center Erlangen
The city of Erlangen is continuing to work with the Erlangen-Höchstadt district to operate a vaccination centre. It is located at Sedanstraße 1, formerly Intersport Eisert, between the Town Hall and the Erlangen-Höchstadt district office.
The vaccination center is well connected to the local public transport network including city and district bus routes (Neuer Markt stop). If you travel by car, you can park in the underground car park directly under the vaccination center. Access is barrier-free.
Only those who have made an appointment in advance will be vaccinated.
Initially, vaccinations will be offered on a voluntary basis for particularly vulnerable groups such as the elderley and people with chronic diseases. Further examples include residents of retirement and nursing homes as well as cared for individuals and residents in inpatient facilities for people with disabilities. People over 80 years of age who do not live in senior citizens' facilities will be written to personally.
The groups that should be vaccinated with priority also include people with an increased risk of infection due to their occupation (especially medical and nursing staff) as well as the police, fire brigade and health services.
Only citizens who live in Erlangen or the Erlangen-Höchstadt district or who work in a facility that is one of the areas to be vaccinated first will be vaccinated at the Erlangen vaccination center. The respective employer will provide information about this if necessary. Healthcare professionals will perform the vaccination under medical supervision.
The vaccination center of the city of Erlangen and the district of Erlangen-Höchstadt can be reached by telephone on 09131 / 86-6500. Calls to this number can be made Monday to Friday from 8:00 to 18:00 and on Saturdays from 8:00 to 16:00. Questions with regard to the vaccination centre can be made to this number, but do not use this number to seek medical advice. To seek medical advice, you can still call the patient service of the National Association of Statutory Health Insurance Physicians on 116117 or call the family doctor.